The Water and Sewer Division is responsible for ensuring that the town’s water supply meets or exceeds all EPA and DEP guidelines for safe drinking water and that all wastewater is collected and delivered to the wastewater treatment plant.
The town uses approximately 0.86 Million Gallons of water each day. In 2015 the town pumped 314 Million Gallons through our water treatment facilities.
Water & Sewer Inquiries
- Billing Issues
- Appointment Scheduling
- Final Read Request
Contact: Barbara Johnston, Billing Coordinator
Available during normal Town Hall business hours at 978-897-1317
Water/Sewer Bills Notice
Effective April 1, 2014 the water/sewer bills will not be mailed with your tax bills. They will continue to be mailed four times a year. If you don’t receive a bill or you think there may be an error, please contact our office and we will take appropriate action to correct the issues.
Water & Sewer Emergencies
For any emergencies please call 978-897-1317 during normal business hours or Police after hours at 978-897-1011.
Abatements and Senior Discounts
In 2014 the Board of Selectman voted to lower the age for the Water and Sewer Rate Relief Program to 65 years or older. You must be able to show proof of ownership by showing a copy of your most real estate bill and if the property is in a trust a copy must be submitted with your application. The owner will need to submit a copy of their driver’s license or a copy of their birth certificate to show proof of age. You can download the forms below or contact the DPW office:
Droughts and Water Restrictions
Drought conditions and other factors may require water conservation restrictions to be enacted. Visit our Water Restrictions page to learn about restrictions and the current status of our water supply.
Help Prevent Sewer Clogs and Back Ups
Disposable does not mean flushable. Cleaning wipes, baby wipes, and other moist towelettes that are described as ‘flushable’ do not dissolve, but they do accumulate in our sewer system causing clogs and back ups.
The Maynard Water and Sewer Division encourages you to minimize the use of disposable wipes and to discard used wipes in the trash rather than flushing them.
For more information please download this short information packet.
Water Quality Report
The Maynard Water Department is committed to providing our customers with water that meets or surpasses all state and federal drinking water standards. The Maynard water system is a registered public water supply with ID#2174000. To ensure that we continue to deliver this quality product, the Water Division continues to make investments in water quality monitoring, water source protection, water mains, and the water treatment plants. We are pleased to report the results of our 2015 water testing to inform you about your drinking water. We will be providing the public a report each year with information about annual water quality.
Water Resources Report
- Maynard Water Rules and Regulations
- Water Meter Installation Policy (for separate or irrigation metering)
- Excavator List (contractors who have recently done line work to DPW satisfaction)
- Abatement Request Form
- Senior Discount Application Form