Water and Sewer

The Water and Sewer Division is responsible for ensuring that the town’s water supply meets or exceeds all EPA and DEP guidelines for safe drinking water and that all wastewater is collected and delivered to the wastewater treatment plant.

The town uses approximately 0.86 Million Gallons of water each day.  In 2015 the town pumped 314 Million Gallons through our water treatment facilities.


Water & Sewer Inquiries

  • Billing Issues
  • Appointment Scheduling
  • Final Read Request

Contact:  Barbara Johnston, Billing Coordinator
Available during normal Town Hall business hours at 978-897-1317

Water/Sewer Bills Notice

Effective April 1, 2014 the water/sewer bills will not be mailed with your tax bills. They will continue to be mailed four times a year. If you don’t receive a bill or you think there may be an error, please contact our office and we will take appropriate action to correct the issues.

Water & Sewer Emergencies

For any emergencies please call 978-897-1317 during normal business hours or Police after hours at 978-897-1011.


Abatements and Senior Discounts

Please visit the Water & Sewer Discounts page for details on qualifying for a Senior Discount.

If you wish to apply for an abatement you can download the form below or contact the DPW office:


Droughts and Water Restrictions

Drought conditions and other factors may require water conservation restrictions to be enacted.   Visit our Water Restrictions page to learn about restrictions and the current status of our water supply.


Help Prevent Sewer Clogs and Back Ups

A baby wipe after it has been flushed, gone through the collection system, and pulled from a pump station.Disposable does not mean flushable.  Cleaning wipes, baby wipes, and other moist towelettes that are described as ‘flushable’ do not dissolve, but they do accumulate in our sewer system causing clogs and back ups.

The Maynard Water and Sewer Division encourages you to minimize the use of disposable wipes and to discard used wipes in the trash rather than flushing them.

Don't flush: Disposable Wipes, Dental Floss, Paper Towels, Feminine Products, Cotton Balls, Bandages, Syringes or Needles, Gum Do Flush: Toilet Paper, Human Waste, Pet Waste

For more information please download this short information packet.


Water Quality Report

The Maynard Water Department is committed to providing our customers with water that meets or surpasses all state and federal drinking water standards. The Maynard water system is a registered public water supply with ID#2174000. To ensure that we continue to deliver this quality product, the Water Division continues to make investments in water quality monitoring, water source protection, water mains, and the water treatment plants. We are pleased to report the results of our 2015 water testing to inform you about your drinking water. We will be providing the public a report each year with information about annual water quality.

Download the 2015 Water Quality Report.

Past Reports:


Water Resources Report

Click here for information on the 2011 Water Resources Report.



[Photo by D Sharon Pruitt]