New Emergency Notification Provider: Hyper-Reach

Telephone-based mass notifications systems are used by thousands of public safety agencies across the US to warn citizens about local emergencies, hazards and other information.  Now the Town of Maynard announces that they have selected Hyper-Reach to improve notification capability to the area.  Hyper-Reach is a state of the art mass emergency notification system and the service is now fully operational.

The new emergency alert system, replacing the previous Maynard Blackboard system, will provide rapid notification of hazardous and urgent situations using a mix of telephone calls, text and email messages, and even TTY/TDD service for the hearing impaired.  The system sends thousands of these messages to geographically targeted households in seconds, and can simultaneously deliver them to an even broader audience via social media, as well as sending broadcast messages to most current mobile telephones (made since 2011) in an affected area by providing access to FEMA’s Wireless Emergency Alert (WEA) system.

“Our job is to protect the citizens of the Town of Maynard and keep them informed as effectively and cost-effectively as possible.” said Anthony Stowers, Fire Chief and Emergency Management Director.  “We reviewed Hyper-Reach as a potential emergency notification service for Maynard, and their system gave us everything we needed at a competitive price.  We’re really excited about this improved system.”

The Town plans to use the service in the same way they utilized the previous system, primarily for alerts about weather and environmental hazards, public safety and missing persons.  Landline phone numbers are automatically enrolled for Community alerts, but Community and Weather alerts to mobile phones and email addresses as well as Weather alerts to landline phones and are only included when people enroll.    Residents and people who work in the Town of Maynard are encouraged to enroll now either by calling or texting “Alert” to (978) 307-8700 or by going to the Maynard Hyper-Reach signup page.

For more information visit our Maynard Hyper-Reach page.

Citizens can also download the Hyper-Reach Anywhere app on their smartphone.  Hyper-Reach Anywhere is a free smartphone app that allows individual citizens to manage and monitor the alerts they receive, both for their home and office addresses and for other addresses they care about such as those of elderly relatives or friends.

“We’re honored to have been selected by the Town of Maynard to provide its emergency alerts,” said Sam Asher, President of Hyper-Reach.  “It’s gratifying to be part of an effort to keep residents informed, save lives and protect property and we take that responsibility very seriously.”