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1. What are some of the benefits of receiving my bill electronically?

It is convenient, saves time, reduces errors, bills don’t get misplaced, allows you to receive bills anywhere at any time and it helps the environment by saving trees. You can continue to receive a paper bill but if you elect to go paperless, you can always print out a copy of the invoice if needed.

2. What are the benefits of paying a bill online?

Paying online with a credit card or electronic check saves time, gives you the flexibility to pay how and when desired, saves money (no more stamps, paper checks or envelopes) and City Hall Systems will store your information for future use – but only if you choose to store it.

3. What is City Hall Systems?

City Hall Systems is a web-based, electronic invoice presentment and processing company that the Town of Maynard has partnered with to provide faster, more convenient billing services to our customers. By automating billing and collections, customers can click and pay online while helping the environment and reducing clutter in their home or workspace.

4. What is the relationship between the Town and City Hall Systems?

The Town of Maynard wanted to make paying bills easier for our customers. We chose City Hall Systems because it is easy to use and the security is the strongest available. All the data collected is double encrypted and stored on secure servers. The data is not sold or released for any purpose other than to complete transactions.