What types of messages will be sent using the service?

Any message regarding the safety or welfare of our community would be disseminated using the Hyper-Reach service. Examples would include severe weather warnings and updates, hazardous traffic or road conditions inside the town or affecting local routes, water main repairs, and any other situation that could impact the safety, property, or welfare of our citizens.  You can optionally sign up for Weather alerts from the Massachusetts Emergency Management Agency (MEMA).

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1. How does the service work?
2. What types of messages will be sent using the service?
3. Is my telephone number included in the notification database?
4. Can I update or add phone numbers and email addresses to the service?
5. May I use a cell phone as my notification database listing?
6. Does the Hyper-Reach service replace other systems that have been used to provide time-sensitive information to residents?
7. What precautions are being taken to protect personal information?
8. Will there be a way to positively identify incoming calls which are made by the town using the system?
9. How does the Hyper-Reach system respond to busy signals or no-answer situations?
10. Is there a way to repeat the message?
11. Can I receive the message in another language?